UPP Garden Halls

UPP is the leading provider of on-campus residential accommodation and regularly uses its facilities to host conferences during the summer season. Prior to the contract, we met with the onsite team to develop an overall programme that covered both confirmed and estimated numbers of conference delegates. We also agreed logistics, such as daily meetings, specifications, updates to the programme and linen management.

The work ranged from an initial deep clean to weekly or daily linen changes – depending on the length of the conference. Inter-conference cleaning and daily hotel service support were also part of the agreed programme. In addition, we took care of all linen management and carpet cleaning.

Throughout the contract we were able to flex our support to meet any peaks in service demand. At the end of the conference season all rooms were thoroughly prepared for a return to student use.